TERMS, CONDITIONS & POLICIES
These terms govern your use of this site. If you do not agree to them, please leave the site immediately.
RISK AND LIABILITY
You use the site entirely at your own risk. 5 Star Vans cannot guarantee that the site is free from bugs, errors, viruses or errors that may affect your computer. 5 Star Vans cannot guarantee that all of the information is current on the date that you view it. Apart from death or personal injury arising out of its negligence, 5 Star Vans is not responsible to you for any loss that you might suffer as a result of using this site.
INTELLECTUAL PROPERTY
5 Star Vans owns all the Intellectual Property Rights relating to the site. You may not copy anything on the site without 5 Star Vans permission. You are granted the right only to view the site and print material from it. You can only do this for your personal use and / or for you to make informed decisions about 5 Star Vans products. You must not copy, publish or modify anything on the site or re-sell any of the information that you have viewed or printed from it.
PRODUCTS & PRICES
5 Star Vans is striving constantly to improve its products. Accordingly all information on this site is subject to change. The specifications, models, prices of any items on this site may not be current at the time that you view it. Please contact 5 Star Vans for the most up to date information. Because of the nature of technology, the colours shown on the site may not match the actual colours. Where prices are shown, they do not include 6/12 months RFL, DVLA 1st registration fees, VAT or metallic paint charges. DVLA 1st registration fees are currently ÂŁ55.00 (as of June 2008) but they do reserve the right to alter this fee at their discretion. All vehicle orders are only taken when 5 Star Vans is in receipt of a ÂŁ500.00 deposit, unless the vehicle is a factory order, in which case the deposit is a minimum of ÂŁ1000.00. The deposit is then removed from the outstanding balance of the vehicle. If an order is cancelled by you for any reason other than an error made by 5 Star Vans then any deposit paid by you shall be returned minus administration costs and you may be liable for any further loss and damage arising from such cancellation. 5 Star Vans currently (as of June 2008) charge an admin fee of ÂŁ250.00 for an ordered vehicle; however, we reserve the right to charge ÂŁ1000.00 for a factory ordered vehicle.
THE SALE OF GOODS ACT 1979 & REFUND POLICY
Should a consumer have any rights under The Sale of Goods Act 1979 or the Unfair Contract Terms Act 1977 or the Unfair Terms in Consumer Contracts Regulations 1994 or any later amendments of these or any other relevant legislation and these rights conflict with these terms and conditions, then these rights shall prevail.
The motor vehicle is sold as roadworthy, or subject to any defects notified by us to you and accepted by you, at the date of delivery and if any fault occurs you have the right to rely on your statutory rights. If you have any doubts about your statutory rights under the Sale of Goods Act 1979 or otherwise, please contact your local Trading standards Department or Citizens Advice Bureau.
We will try to ensure delivery or the goods (“goods” in these Terms and Conditions is defined as our sales to you) by the estimated delivery date (if any) but cannot guarantee the delivery date. Except where delay is caused by circumstances beyond our control you will be entitled to cancel the contract and receive repayment of your deposit if delivery has not taken place within 28 days of the estimated delivery date unless you have agreed otherwise, orally or in writing to accept late delivery. Where delay is caused by circumstances beyond our control we will not be liable for any damages related to the delay and in these circumstances we will contact you and agree an alternative date for delivery or you may cancel the contract, in which case any deposit paid by you shall be returned minus administration costs and you may be liable for any further loss and damage arising..
If the manufacturer of the goods described in the contract stops making goods of that type, we may (whether the estimated delivery date has arrived or not) give you written notice to cancel the contract. Any deposit you have paid to us will be returned to you.
If you fail to take and pay for the goods within 14 days of notification that the goods are available for delivery, we may treat the contract as cancelled and keep any deposit paid by you.
The goods shall remain our property until the price has been paid in full. Where payment is made by cheque the goods will remain our property until the cheque has cleared. Where payments are made by credit card, a charge of 3% is payable. The proceeds of any goods re-sold by you prior to the cheque having cleared are to be held by you in trust for us. The risk in the goods passes to you when you take delivery.
If the goods by us are new, the following provisions shall have effect:
a) We undertake to ensure that the pre-delivery work (factory fitted) specified by the Manufacturer or Importer is carried out and that we will use our reasonable Endeavour’s to obtain for you from the Manufacturer or Importer the benefit of any warranty or guarantee given by them to us. These warranties or guarantees are in addition to and not in replacement of any warranties or guarantees given to you by us. Please refer to Para (c) part (iii).
b) No allowance can be made for any part of the standard equipment supplied with the motor vehicle, which you do not wish to take.
c) If, after the date of this order and before delivery of the goods to you, the Manufacturer’s or Importer’s recommended price for any of the goods is changed, we shall give notice of any change to you and:
(i) If the Manufacturer’s or Importer’s recommended price for the goods is increased you will be notified of the amount of the increase we intend to pass on to you. You have the right to cancel the contract within 14 days of receipt of this notification. If you do not cancel the contract the increase in price shall be added to and become part of the contract price.
(ii) If the recommended price is reduced you will be notified of the amount of the reduction we intend to pass on to you. If the amount passed on to you is not the same as the reduction of the recommended price you have the right to cancel the contract within 14 days of receipt of this notification. If you do not cancel the contract the reduced price will be the contract price.
(iii) If the vehicle is supplied as “pre-registered” or “new” and you have taken receipt of the vehicle upon delivery then all warranty issues will be the responsibility of the manufacturer. Please consult your vehicle’s warranty booklet for further information and guidelines.
d) If you cancel the contract because of a price change notified by us to you, any deposit, which you have paid to us, will be returned to you. Any correspondence to you will be sent by normal post rather than registered delivery, to the address you have given on the Vehicle Order Form.
If you arrange a finance company to purchase the goods from us, we shall tell the finance company how much money has been agreed by us to be deducted from the purchased goods by form of deposit paid to us.
Should either you or we not strictly enforce any obligation under this agreement at any time, this will not prevent that obligation being enforceable at a later date.
FINANCE
If you wish to arrange finance through 5 Star Vans, please contact 5 Star Vans, 11 Roman Ridge, Gelligaer, Hengoed, Mid Glamorgan, CF82 8DW. Alternatively you can arrange finance via this website or over the telephone 0844 567 8267. You must be over 18 and a resident of the United Kingdom for at least 3 years (excluding Isle of Man and The Channel Islands).
YOUR PERSONAL DETAILS
5 Star Vans is registered under the Data Protection Act 1998. The information collected is used for 5 Star Vans business purposes, which is the marketing of the sale of 5 Star Vans commercial vehicles, cars and associated products and services. By sending 5 Star Vans information, you agree that such information is not confidential and that 5 Star Vans can use the information. 5 Star Vans will keep and use this information (and any other information which it may hold about you from time to time) now and in the future
(i) To provide you with information on products and services which may be of interest to you;
(ii) For the purposes of conducting market research; and
(iii) To provide you with agreed goods and services. If you would prefer not to receive mail and telephone calls providing information about products and services from such third parties, or us please inform 5 Star Vans that you wish to opt out of receiving such information. In accordance with the Data Protection Act 1998, you may apply to see what "personal data" 5 Star Vans holds in respect of you. Please contact 5 Star Vans for further details. If you are an existing customer, 5 Star Vans must be allowed to go on using your personal information in order to administer its relationship with you. An example might be that you have a contract of lease or hire. 5 Star Vans may be legally obliged to keep that information on file after the end of the relationship.
CONTACTING 5 STAR VANS
If you need to contact 5 Star Vans, please write 5 Star Vans, 11 Roman Ridge, Gelligaer, Hengoed, Mid Glamorgan, CF82 8DW. Alternatively you can email our customer support team admin@5starvans.co.uk
AUTOMATIC COLLECTION OF NON-PERSONAL DATA
Non-personal information may be collected about you automatically as you use the site (for example the type of internet browser that you use or the site from which you came). You cannot be identified from this but it helps 5 Star Vans to improve the site (for example by seeing which pages are popular and which are not). When you visit the site, information may be stored on your computer automatically using the function commonly called a "cookie". A "cookie" means that you do not need to re-key information each time you come on the site. Your computer may allow you to block "cookies" should you wish to do so. Technological advances mean that safety measures are in place and will continue to be improved to safeguard you and your privacy.
GOVERNING LAW
You agree that English law governs your use of the site and your relationship with 5 Star Vans
DEFINITIONS
"Intellectual Property Rights" means all types of proprietary rights recognized in law, including copyright, design right and trade.
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